Clientes da Lloyds e NatWest podem receber reembolsos por contas bancárias mal vendidas. Customers of Lloyds and NatWest may receive refunds for mis-sold packaged bank accounts.

Clientes de Lloyds e NatWest com contas bancárias empacotadas podem receber reembolsos de milhares de libras devido a vendas incorretas. Customers of Lloyds and NatWest with packaged bank accounts could receive refunds of thousands of pounds due to mis-selling. O MSE (Money Saving Expert) relata que essas contas eram frequentemente vendidas de forma inadequada, como quando os clientes eram informados de que precisavam delas para outros serviços ou eram atualizadas sem consentimento. Money Saving Expert (MSE) reports that these accounts were often sold inappropriately, such as when customers were told they needed them for other services or were upgraded without consent. A ferramenta Resolver da MSE ajudou alguns reembolsos de reclamações, incluindo um cliente que recebeu de volta £4.542. MSE's Resolver tool has helped some claim refunds, including one customer who got back £4,542.